Like most other self-proclaimed commentators, I had pretty mixed feelings after watching the iPad launch. The good news is that Apple delivered on pretty much everything that was hyped about: A marathon 10 hour battery life, eBook reader, great built-in apps, and an aggressive $499 price tag for the base model. The problem is… Apple delivered pretty much everything that was hyped about. They failed to exceed expectations, and that’s why there’s so much fan-boy moping going on right now.
After a few days of contemplation, I’m sold. I believe the iPad is going to be a game-changer, but it’s going to take a while. The reason is, as Walt Mossberg puts it: “It’s about the software, stupid.” Right now, the iPad isn’t much more than a super-sized iPod Touch. In fact, it is much worse at being a video iPod than the iPod Touch: You can’t put it in your pocket, nor operate it with one hand. It is also much worse compared to a notebook computer at being a computer: The keyboard sucks, it’s less powerful, and you can’t run desktop-style apps on it. The only thing it is better than anything else at, of course, is being a tablet. The billion-dollar question then is, what are tablets going to be great at?
Steve Jobs pitched the iPad at excelling at browsing, email, photos, video, music, games, and eBooks over smartphones and PCs. I find this list hard to believe (RDF notwithstanding). I can’t imagine listening to music while tethered to a tablet, nor holding a tablet through a whole movie vs. just connecting it to my TV. Reading emails is probably fine on a tablet, but probably adequate on an iPhone. Writing long emails on a tablet sounds painful. eBooks are still arguably better served by the Kindle (although I haven’t jumped on that bandwagon yet, still preferring audiobooks myself). There will certainly be plenty of revolutionary games written for the iPad, but I don’t believe Nintendo or XBox has much to worry about in the short term. It’s never going to replace console or portable gaming.
Casual browsing is the one experience I can see the tablet excelling at, but the lack of Flash support prevents it from being a full replacement for a PC. The photo demo is likewise the best-in-class, but I consider that a minority feature on a $499 device.
Here’s the problem: The list represents current activities. The tablet form factor, in order to be successful, is going to ultimately excel at things people can’t yet do well on existing platforms. But it’s impossible to pitch it that way. Apple is facing a chicken-and-egg problem: They need to sell plenty of iPads so developers will build revolutionary apps for it, but it will be hard to do this until there are more revolutionary apps. I believe they made a tactical error in not having more launch-day showcase apps: The un-ported iPhone apps weren’t as impressive on the larger screen. It’s like showing DOS apps in a window during the Windows launch.
However, there was one new and exciting thing in the whole launch keynote that surprised me: The new iWorks apps. Building these was a great move, as is pricing them at $10 each. It shows everyone that the iPad can (one day) run serious productivity apps. Strangely enough, most of the blogosphere seems to have completely missed this. I believe that this is where the promised next app gold-rush will be: Multi-touch productivity apps. Established companies are going to ignore this at their own peril. Using Photoshop with a mouse is one day going to sound insane, as will any other kind of graphics-heavy wysiwyg app. Heavy text entry is probably still less-than-ideal on a tablet (although I may change my mind after actually trying it), but alternatives could bridge that gap (voice recognition perhaps?).
The other thing Apple did most brilliantly with this launch is the pricing: $499 guarantees that no competitor will gain a foothold. ASUS, MSI, and HP might as well cancel their tablets now. They cannot possibly out-do Apple in terms of features and software in the consumer space, and they cannot go low enough on price to be competitive. If they were smart, they would re-think the whole tablet proposition, e.g. focus on larger productivity tablets for businesses, where performance and a full OS is more important than portability and battery-life.
So, my take is that the initial iPad will be a modest success – there will probably be lines on first-availability-day, but not as long as that for the iPhone. Like the first iPod, the naysayers will outnumber the faithful for a year or two. Then once a couple of killer apps emerge, and Apple fixes the bugs in the next iterations, v3 will be the breakthrough people hoped V1 would be.